Overview

Establishing a new paradigm for religious stability and expansion through intelligent systems.

Playsure implemented 'Smart Digital Dharma Services' for Fawang Lecture, comprehensively restructuring operations from administration to governance.
Boosting activity capacity by 2.5–2.8x and cutting paper usage by 60–80% without adding staff.
By standardizing workflows and launching a APP, remote participation grew 30–50% and video reach tripled. This industry-grade foundation ensures efficient, transparent, and sustainable Dharma propagation without altering the essence of faith.

Scale Growth

The Challenge Behind Growth

As Buddhism scales, outdated manual workflows have become unsustainable, leading to labor inefficiencies, data errors, and limited remote access. With paper records failing to support decision-making, Buddhist groups urgently need digitalization to reduce administrative load and balance growth with operational stability.

Operations Management

From System Implementation to Operational Governance

Playsure’s collaboration with Fawang Lecture goes beyond building an APP; it establishes the governance capacity needed for future expansion.
'Smart Digital Dharma Services' serves as a scalable operational foundation, reshaping the religious operating model to handle growing Dharma affairs and believer connections efficiently.

Operational Upgrade

Structural Transformation

Reduced Administrative and Labor Costs

Previously, manual prep for large ceremonies kept operations under constant pressure. Smart services relieved the pressure of manual work by cutting list processing time by 50% and training costs by 40%. This efficiency allowed annual activity volume to reach 250%–280% with zero headcount increase, transforming ceremony management from a manual burden into a standardized, scalable operation.

Replicable Standard Operating Capabilities

Online self-service slashed registration and processing time by 60–70%, while automated resource estimation reduced waste by 20–30%. By leveraging archived data, future preparation time drops by another 20–25%, establishing a stable, reproducible operational standard.

Believer Relations

Remote participation grew 30–50% and online transactions topped 70%, significantly easing frontline workload. This redefines believer relationships not by physical distance, but by the 'willingness to connect'. Playsure has established a stable digital pipeline precisely to maintain this relationship over the long term.

Governance and Sustainability

Digital governance enhances credibility. By digitizing records, Playsure reduced paper use by 60–80%. With 70–80% of decisions now data-driven, institutions can demonstrate responsible, transparent operations to society and government with clear figures.

Key Impact Metrics

Key Impact Metrics

  • Activity Capacity 
    Increased 250%-280%
  • Admin & List Processing Time
    Reduced by 50%
  • Ceremony Registration
    Shortened by 60–70%
  • Digital Adoption Rate
    Increased by over 70%
  • OT & overseas participation
    Grew by 30% – 50%
  • Paper usage 
    Reduced  60–80%
  • Inquiry & Reconciliation Time
    Shortened by 50–60%
  • Data-driven decisions
    increased by 70–80%.

Perpetuating the Dharma

Faith Unchanged, Operations Upgraded

With faith unchanged, the institution gains an industry-grade digital foundation. This empowers staff to focus on service, ensures reproducible ceremonies, and provides verifiable data for sustainable believer connection.

Digital Commitment: A New Service Standard

For Playsure, this sets a new industry standard: ensuring every prayer and donation is backed by a stable digital system, allowing every good intention to travel further and be cared for better.

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Smart Digital Dharma Sharing Blessings
Buddha-Chanting On-the-Go Listening